B and Q Phone Numbers and Emails

Customer Service:

  • +44 333 014 3357
  • +44 333 014 3098
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B and Q Emails:

Legal
Privacy Inquiries
thevoiceofthecustomer@b-and-q.co.uk
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Contact Information

B and Q Website:

B and Q Help Center:

Corporate Office Address:

B&Q House Store Support Office
B&Q House, Chestnut Avenue, Chandler's Ford, Eastleigh,
Hampshire, England SO53 3LE
United Kingdom

Other Info (opening hours):

Customer service hours:

Monday-Friday: 8am-8pm

Saturday: 8am-8pm

Sunday: 10am-4pm

B and Q Rating Based on 2 Reviews

Rating details

1.7
more details
Diversity of Products or Services
Value for money
Advertised vs Delivered
Product or Service Quality

Rating stats

Rating trend

Summary of B and Q Customer Service Calls

47 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call B and Q?

Shipping and Delivery Question:

  • “Home delivery”
  • “Late delivery”
  • “Incomplete delivery”

Request for Information Question:

  • “About an instalation”
  • “About a call I had in your store”

Cards Question:

  • “My b&q decorating card”

Payments and Charges Question:

  • “A problem with my discount card”

Refund Question:

  • “Query refund”

Return/ Replace Question:

  • “Im waitibg on a dekivery for a fireplace”

Other Question:

  • “Stock enquiry”
  • “Info”
  • “Order materials”

About

Summary

B and Q is a branch of retail group Kingfisher PLC. The company was established by David Quayle and Richard Block in 1969 in Southampton. Originally the company was called Block & Quayle. The company offers a great selection of furniture and accessory for the house from bathroom to kitchen like showers, toilets, beds, mattresses, modular bedroom furniture, filters and chillers and much more other goods. Customers also can find different items of décor such as lighting, tiles, wallcoverings, curtains, blinds, flooring, finishing touches and more. B and Q provides its customers with gift and diamond cards. The company offers building materials, ladders, doors, windows, motoring, trailers etc.

B and Q reviews and complaints

B and Q is ranked 66 out of 392 in Building Products category

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